Privacy Policy
Last updated: May 1, 2023
Summary: We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
1. Introduction
Wonderland AI, Inc. ("Wonderland", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Identifiers: Such as name, email address, postal address, phone number, and other similar contact information.
- Account Information: Username, password, account preferences, and account activity.
- Property Management Data: Information about properties, tenants, maintenance issues, and other data necessary to provide our services.
- Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, and referring URLs.
- Communications: Records of your communications with us, including customer support inquiries.
3. How We Collect Information
We collect information through:
- Direct interactions when you provide information to us
- Automated technologies such as cookies and similar tracking technologies
- Third-party sources, such as property management integrations
4. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To process and complete transactions
- To communicate with you about our services
- To provide customer support
- To personalize and improve your experience
- To comply with legal obligations
- To detect and prevent fraud and security issues
5. Disclosure of Your Information
We may disclose your personal information to:
- Our subsidiaries and affiliates
- Contractors, service providers, and other third parties who support our business
- Third parties in the event of any reorganization, merger, sale, joint venture, or transfer
- Law enforcement or regulatory agencies when required by law
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Depending on your location, you may have various rights regarding your personal data, including:
- Right to access your personal data
- Right to correct inaccurate personal data
- Right to request deletion of your personal data
- Right to restrict or object to processing of your personal data
- Right to data portability
- Right to withdraw consent
9. Children's Privacy
Our services are not intended for children under 16 years of age, and we do not knowingly collect personal data from children under 16.
10. International Data Transfers
We may transfer your personal data to countries outside your country of residence. When we do, we ensure appropriate safeguards are in place to protect your information.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
12. Changes to Our Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
13. Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Wonderland AI, Inc.
123 Main Street, Suite 500
San Francisco, CA 94105
Email: privacy@wonderland.ai
Phone: (415) 555-1234